Privacy Policy
Last updated: January 28, 2025
Your Privacy Matters
At Genesis Startup Studio, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
1.1 Personal Information
- Name and contact details
- Email address and phone number
- Business/Company information
- Government-issued ID proof
- Profile picture (optional)
1.2 Payment Information
- Credit/Debit card details (processed securely via Razorpay)
- UPI IDs
- Banking information for refunds
- Transaction history
1.3 Usage Data
- Access logs and entry/exit times
- Booking history and preferences
- Internet usage patterns
- Facility utilization data
2. How We Use Your Information
2.1 Primary Uses
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Booking Management | Personal & Payment Info | Contract Fulfillment |
| Security & Access | Personal & Usage Data | Legitimate Interest |
| Communications | Contact Information | Consent |
2.2 Secondary Uses
- Service improvement and optimization
- Customized membership offers
- Community event notifications
- Market research and analytics
3. Data Protection & Security
3.1 Security Measures
Technical Security
- SSL/TLS encryption
- Firewalls and intrusion detection
- Regular security audits
- Encrypted data storage
Physical Security
- 24/7 CCTV surveillance
- Access control systems
- Secure server locations
- On-site security personnel
3.2 Data Retention
- Active members: Duration of membership plus 2 years
- Former members: 1 year after membership termination
- Financial records: 7 years (legal requirement)
- Security footage: 30 days
4. Your Rights & Choices
Your Rights Include:
- ✓ Access your personal data
- ✓ Request data correction
- ✓ Delete your account
- ✓ Export your data
- ✓ Opt-out of marketing
4.1 Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer:
- Email: privacy@gsus.space
- Phone: +91 91485 02999
- Response Time: Within 48 hours
5. Third-Party Services
5.1 Service Providers
- Razorpay (Payment Processing)
- Google Analytics (Usage Analytics)
- AWS (Cloud Storage)
- Mailchimp (Email Communications)
5.2 Data Sharing
- Only with your explicit consent
- For legal compliance when required
- With service providers under strict confidentiality
Important Notice
This privacy policy is subject to change. We will notify all members via email of any significant updates.
For any privacy-related concerns or questions, please contact our Data Protection Officer at privacy@gsus.space